about

I’ve been in UX space for over a decade, with a deep interest in learning curves that makes consulting just make sense. Before that I was in content management for over a decade, with the traditional route of industry specific (investment management – big data with constant cycles) with increasing responsibility and leadership track. The threads that tie them together are information architecture and visual design.

Both of which I combined in college, fitting the static structures of LOC with the human stories of how/why the books moved around. I landed a library job as part of student work study because I worked in my high school library, and quickly found my way to missing books. I decided on an art degree because I left the classes less stressed, more engaged, and already looking forward to the next. Adding to the confusion about how I fit, most of my friends were studying sciences, with a smaller chunk (met through improv) majoring in theatre or english.

Ultimately, I liked people from trying to understand their perspectives and insights, not how quickly I could ascertain their social place.

My professional work has always been cross-functional. Working with developers and the entire IT team; legal and compliance; sales, brokers, relationship management, customer experience, marketing; writing, visual design, photography, illustration; data, systems, business analysis, non-IT project management teams. Probably a few others that aren’t top of mind. :)

I generally look for: complex data environments, complex user flows, software ecologies that need to work together, complex user populations (scientific, deep/nuanced understanding, multifaceted, unscoped), and 0-1 efforts.

Deeply humanist because that’s where the information function leads. People and information are deeply, inextricably intertwingled, evolving through time. Fill decisions with misinformation and/or disinformation, and things get bleak and dissonant. Ignore people, and it all falls apart. Ignore time (and, implicitly, change), and the likelihood of bubbling up unuseful information intensifies.